Duffel

  • We’re currently experiencing issues
    • Currently affected
    Airline Integrations (Live)
    Airline Integrations (Sandbox)
    Live incidents
    Hawaiiain Airlines - seat maps disabled

    We have disabled seat maps for our Hawaiian Airlines integration due to an issue where selected paid seat services are not being added to orders.

    Our team have identified the root cause and shall provide an update when seat maps have been re-enabled.

    Identified
    Ongoing for 11 months
    Affects Airline Integrations (Live), Airline Integrations (Sandbox)

    System status

    API (api.duffel.com)

    API - Card Payments (api.duffel.cards)

    Dashboard (app.duffel.com)

    Website and Documentation (duffel.com)

    Links

    Airline Integrations (Live)

    Airline Integrations (Sandbox)

    Payments Service Provider Integration

    Stays Integrations

    Calendar

    Apr 2025
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